Branch Supervisor (Bali - Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung)

Are you a dynamic leader with a passion for operational excellence and team management? Concerted Management Corporation is seeking an experienced Branch Supervisor to join our growing team in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung). This role is pivotal in ensuring smooth operations and exceptional service delivery across our branches. As a Branch Supervisor, you will be responsible for overseeing daily operations, managing a team of staff, and driving performance and customer satisfaction.

Our company is a leading player in the hospitality industry, known for its commitment to quality and innovation. By joining us, you will have the opportunity to work in one of the most vibrant and beautiful locations in Indonesia, contributing to our mission of delivering exceptional service to our clients.

In this role, you will be expected to manage a team of 10-15 staff members, ensuring that all operations run efficiently and effectively. You will be responsible for training and developing your team, as well as implementing and monitoring quality standards. Additionally, you will be involved in strategic planning and decision-making to ensure the success of our branches.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure all tasks are completed efficiently and effectively.
• Manage a team of 10-15 staff members, providing guidance and support to ensure high performance.
• Implement and monitor quality standards to ensure exceptional service delivery.
• Train and develop staff to enhance their skills and knowledge.
• Conduct performance reviews and provide constructive feedback to staff.
• Manage inventory and ensure all supplies are stocked and maintained appropriately.
• Handle customer complaints and resolve issues promptly and professionally.
• Participate in strategic planning and decision-making to ensure the success of the branch.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in a supervisory or management role within the hospitality industry.
• Proven track record of operational excellence and team management.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Excellent problem-solving and decision-making skills.
• Proficiency in English and Bahasa Indonesia.
• Knowledge of hotel management systems such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Ability to work well under pressure and meet tight deadlines.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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