Branch Assistant - Bicutan

Join 1Rotary as a Branch Assistant in our Bicutan location and become a key player in ensuring smooth branch operations and exceptional customer service. This role is perfect for individuals who thrive in dynamic environments, enjoy problem-solving, and are passionate about delivering outstanding customer experiences. In this role, you'll be the first point of contact for customers, handling inquiries, complaints, and feedback with professionalism and empathy.

At 1Rotary, we are committed to providing top-notch services to our customers. Our Bicutan branch is a vibrant and bustling location, and we need a Branch Assistant who can keep up with the pace and adapt to the unique needs of our customers. This is an opportunity to grow and develop your skills in a supportive and collaborative team environment.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the branch, providing information and guidance on products and services.
• Handle customer inquiries, complaints, and feedback, ensuring their satisfaction and resolving issues promptly.
• Process transactions and maintain accurate records using our in-house system.
• Assist in inventory management and restocking as needed.
• Collaborate with the team to ensure smooth branch operations and a positive customer experience.
• Adhere to company policies and procedures, ensuring compliance and safety.
• Participate in training and development programs to enhance your skills and knowledge.
• Promote our products and services to customers, both in person and through various marketing channels.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent, with at least 1 year of experience in a customer service or retail environment.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong problem-solving skills and the ability to think on your feet.
• Attention to detail and the ability to work accurately and efficiently.
• Familiarity with basic computer software and our in-house system.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and friendly demeanor, with a strong customer service orientation.
• Ability to work both independently and as part of a team.

🛠️ Keahlian

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